SHIPPING AND RETURNS
We are located in Au Cap, Mahe and offer an in shop Pick Up service
OR FREE delivery within Victoria, Mahe for purchase orders higher than 1,000sr.
Coco De Mer Collections offers delivery options for Praslin and La Digue. Shipping via Cat Coco. Please ensure that you select the correct region at checkout.
Domestic orders are processed within 1-2 business days. The delivery days are Monday-Friday of each week.
After you have placed an order, you will receive an order confirmation email. Thereafter, we will contact you by text or phone call to inform you when your order is ready for delivery.
Those who have chosen us to purchase various items through Coco De Mer Collection, excluding the international sales of Coco De Mer Fragrances, we adhere to international shipping regulations, laws, and standards.
All items purchased through us are true in likeness & claim, packaging and contents alike.
Coco De Mer Collection offers worldwide shipping.
DHL of FedX are our couriers for all international shipments. Shipping rates vary by country and are calculated at checkout. Please ensure that you enter the correct address at checkout.
All international orders are FINAL SALE. We cannot accept ANY requests for refund or exchange.
After you have placed an order, you will receive an email confirming your order.
Later you will receive an email containing your tracking number and shipping details. Please allow 1-3 business days for your order to be processed and shipped. Once your order has been shipped please allow 3-10 business days for your order to arrive at the shipping address.
To track your order, please visit the DHL or FedX websites.
NOTE: Prices are expressed in Seychelles Rupees (SCR/RS) and may be chargeable in your applicable currency on the basis of a daily conversion via your applicable bank and/or card issuer. If you would like to know the estimated equivalence of the prices in your currency before placing an order, this can be facilitated by a quick google search
Return & Exchange Policy
We do not offer a return, or exchange policy of any kind, all sales are final, and we can not accept any request for refund or exchange.